(4.0 / 5)1324+ Ratings

Pop In a Box (US) Reviews

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Overall Rating

4.0
5 Reviews
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About Pop In a Box (US)

Popinabox.us specializes in a subscription service that delivers Funko Pop! Vinyl Figures directly to subscribers' doors every month. This service includes a variety of options, such as general Pops!, Exclusives, Oversized, Pop! Rides, and more. Customers can choose from a Standard Subscription Box or select from franchise-specific boxes like Marvel, Disney, Star Wars, DC Comics, Harry Potter, and Gaming Pops!. Additionally, they offer an Exclusive's Subscription, featuring a monthly box of only exclusive figures. Beyond subscriptions, the site also provides a range of geeky clothing items, including T-shirts, hoodies, and sweats, themed around popular franchises. The service aims to help collectors grow their Pop! collection in a preferred manner, with added perks like a 10% discount on all orders for subscribers.

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Pop In a Box (US) Customer Reviews (5)

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Stephan Schneider
Stephan Schneider
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Feb 13, 2023
Brian Denny
Brian Denny
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Feb 12, 2023
Marisa Arsanukayev
Marisa Arsanukayev
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Feb 10, 2023
Brian Simmons
Brian Simmons
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Feb 8, 2023
Marisa Sheripov
Marisa Sheripov
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Feb 8, 2023

Pop In a Box (US) Customer’s Q&A

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Pop In a Box (US) FAQs

FAQ

About Popinabox.us Prices and Cost?

Popinabox.us offers a variety of Funko Pop! Vinyl Figures and subscriptions. The Standard Delivery to the USA is priced at $4.99, with all duties paid, and delivery times range from 5-8 working days. Subscribers can enjoy a 10% discount on all orders placed on the site. The website features a range of products, including exclusive releases and geeky clothing items like T-shirts, hoodies, and sweats. Prices for individual items vary, but there are often deals and discounts available, such as the Eternals 7-pack offered at $16.99. For those interested in subscriptions, there are options tailored to different franchises and categories, allowing customers to grow their collection in a preferred manner.

FAQ

About Popinabox.us Popular Products and Services?

Popinabox.us is renowned for its extensive range of Funko Pop! Vinyl Figures, including new releases, exclusives, and collections. Among the popular products are the Eternals 7-pack and geeky clothing items like T-shirts, hoodies, and sweats themed around favorite franchises. The website also offers Loungefly backpacks and a Sonic Clothing line featuring retro-themed apparel. Services include a subscription box with options for general Pops!, exclusives, oversized, Pop! Rides, and more, catering to fans of Marvel, Disney, Star Wars, DC Comics, Harry Potter, and Gaming Pops!. The Exclusive's Subscription is a highlight, offering a monthly box of exclusive figures, and there are additional perks like discounts for subscribers.

FAQ

About Popinabox.us Payment Method?

Popinabox.us offers various payment methods to ensure customers can access all the goods on the website. Accepted payment options include VISA, MasterCard, Maestro, American Express, and more. The preferred payment method can be selected at checkout, and all transactions undergo validation and authorization by both the website and the card issuer to prevent fraud.

FAQ

Popinabox.us Return Policy?

For "Popinabox.us", the Return Policy allows customers to cancel their contract within 14 days without giving a reason. To initiate a return, customers must inform the company of their decision to cancel by a clear statement. Items must be returned unopened and in their original packaging. If the cancellation is made in time, the company will reimburse all payments received, including the cost of standard delivery. However, customers will have to bear the direct cost of returning the goods. The refund will be processed within 14 days after the receipt of the returned goods or evidence of their return. As for the Shipping Policy, standard delivery to the USA is priced at $4.99, with delivery times ranging from 5-8 working days. The company also offers international shipping, with fees starting at $11.99 depending on the country, and delivery times vary from 5-10 days. Customers are encouraged to use their home address for delivery, and a contact-free delivery service is in place due to COVID-19 precautions.

FAQ

How can I contact Popinabox.us customer service?

To contact Popinabox.us customer service, the recommended method is through the message centre within your account on their website. This allows for easy tracking of all queries and orders in one place. Additionally, for direct communication, customers can email customer.experience@thehutgroup.com. The customer service team strives to respond to all inquiries within one working day.

FAQ

What is the cost and delivery time for standard delivery in the USA?

The cost for standard delivery in the USA is $4.99, and the delivery time is 5-8 working days.
FAQ

What is Pop In a Box (US)'s policy on delivery issues?

The company operates a 40-day policy in which they ask you to make contact to let them know if your order has or has not arrived. Please contact them before the 40-day window with any deliverability issues; otherwise, they cannot trace the item and are unable to offer you a refund or replacement
FAQ

Can I cancel an orrder from Pop In a Box (US)?

Yes, you have the right to cancel your order within 14 days without giving a reason.
FAQ

What condition do my items need to be in for returns?

The items you are returning need to be unopened and in their original packaging in pristine condition with any retail seals unbroken.
FAQ

What happens if I cancel my order, and how will I receive my refund from Pop In a Box (US)?

If you cancel your order, you will receive a reimbursement of all payments received, including the cost of delivery, except for supplementary costs. They will make the reimbursement without undue delay and no later than 14 days after receiving your cancellation notice.

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